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Axecasino Terms and Conditions

These Terms and Conditions explain the rules that apply when you access or use the Axecasino website and related gambling services. Please read them carefully before registering, depositing funds or placing a wager. By using the website, you confirm that you understand and accept these terms, together with any additional terms displayed for particular products, promotions or services.

Axecasino operates under a licence from the Autonomous Isle of Anjouan (AOFA) in Comoros, reference ALSI-202508056-FI2, and holds a further licence issued by the New Brunswick Gaming and Lotteries Commission (TGC), licence number 0000002.

1. General terms and acceptance

These Terms and Conditions form an agreement between you and the operator responsible for the Axecasino website and services. References to Axecasino, we, us or our mean the relevant operator of the website. References to you or your mean the person accessing the website or using an account. The terms apply to the website, account functions, games, payment features, promotions and any other services made available through Axecasino.

You should review these terms each time you use the website. We may update or replace the terms from time to time where this is necessary because of changes to our services, technology, legal requirements or operating practices. The current version will apply from the date it is published, unless a different effective date is stated. If you do not accept an updated version, you should stop using the website and contact us through the available website channels.

These terms should be read together with the Privacy Policy, Responsible Gambling information, payment information, promotion rules and any specific game rules. If a specific promotion or game rule conflicts with these terms, the specific rule will generally apply to that promotion or game only. All other provisions of these terms will continue to apply.

  • You must use the website lawfully and honestly.
  • You must provide accurate, current and complete information when requested.
  • You must keep your account details and login credentials secure.
  • You must not use the website for fraud, money laundering or any other unlawful purpose.
  • You must follow the rules shown for each game, service or promotion.

If any part of these terms is found to be invalid or unenforceable, that part will be applied as far as legally permitted and the remaining terms will continue to operate. A failure by us to enforce a provision on one occasion does not mean that provision has been waived.

2. Eligibility, registration and account security

You may use Axecasino only if online gambling is lawful for you in the place where you are located. You must meet all applicable age requirements and must not access the website if you are under the legal gambling age. You are responsible for checking the laws that apply to you before registering or using any gambling service.

Only one personal account is permitted unless we have expressly approved another arrangement. An account must be opened in your own name and used only by you. You must not sell, transfer, lend or otherwise allow another person to use your account. Any attempt to create multiple accounts, use another person’s account or conceal the true identity of the account holder may result in restrictions, suspension or closure.

During registration or later account checks, we may ask you to provide information or documents to confirm your identity, age, address, payment ownership or source of funds. Information must be genuine and kept up to date. We may delay account activity or restrict access while verification is being completed. Where required, information may be checked using appropriate third-party verification services.

You are responsible for protecting your username, password, devices and other account security information. Do not disclose your login details to anyone. Tell us promptly through the available website channels if you believe your account has been accessed without permission, your details have been compromised or a transaction appears incorrect.

We may refuse an application, limit an account, suspend access or close an account where we have a reasonable basis to do so. This may include concerns about identity, age, duplicate accounts, unlawful activity, payment irregularities, security, responsible gambling or a breach of these terms. We may also take action where required by law or by an applicable authority.

  1. Register using your own correct personal details.
  2. Complete any identity or account verification requested.
  3. Use only payment methods that belong to you or that you are authorised to use.
  4. Keep your contact and security information current.
  5. Tell us if you no longer wish to use the account or need help controlling your play.

3. Deposits, wagering, withdrawals and promotions

Funds may be added to your Axecasino account using the payment methods shown on the website. You must have permission to use the selected payment method, and the name connected with the payment method may need to match the verified account details. We do not ask you to use a payment method belonging to another person. Payment providers may apply their own terms, processing procedures or charges.

You should deposit only money that you can afford to lose. A deposit is intended for use on the website and is not a savings product or investment. You must not use the website to transfer funds between people or to disguise the origin of money. Transactions may be reviewed, delayed or declined where checks are required.

Wagers are accepted only when confirmed through the website. A displayed balance, game result or transaction record may be corrected where there is an obvious error, technical fault, communication failure or other circumstances that affected the correct operation of the service. If a game or transaction is interrupted, we will deal with the matter in accordance with the relevant game rules and applicable requirements.

Withdrawal requests may be subject to account verification, payment checks, fraud prevention measures and any conditions clearly shown on the website. We may return funds to an eligible payment method or use another reasonable method after confirming the account holder’s identity and ownership of the funds. You remain responsible for checking that your payment information is accurate.

Promotions, bonuses, free plays and other offers may have separate terms. Those terms will explain eligibility, the period of the offer, any qualifying activity, applicable restrictions and how the offer may be used or withdrawn. You should read the specific promotion terms before opting in. Unless expressly stated otherwise, offers are limited to one person, household, device or account where abuse or duplication is suspected.

  • Promotion terms apply in addition to these general terms.
  • An offer may be withdrawn or amended where this is permitted and reasonably required.
  • Wagers that do not comply with offer conditions may not count towards an offer.
  • We may remove a benefit obtained through manipulation, fraud or a clear error.
  • Any applicable tax obligations remain your responsibility.

You must not exploit software errors, calculation mistakes, duplicated transactions or promotional weaknesses. If you identify a possible error, stop using the affected feature and report it through the available website channels. Deliberate exploitation may lead to cancellation of affected activity, account restrictions or other action permitted by law.

4. Responsible gambling and acceptable website use

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget and time limit before you play, take regular breaks and never chase losses. Do not gamble when you are upset, affected by alcohol or drugs, or under pressure to win. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop and seek support.

Account tools may be available to help you manage your play, including deposit controls, time reminders, activity information, cooling-off arrangements or self-exclusion. The features available and the way they operate will be described on the website. You may also ask us to restrict or close your account. A self-exclusion or closure request should be treated seriously, and you must not attempt to bypass it by opening another account.

You must use Axecasino only for its intended purpose. You must not interfere with the website, introduce malicious code, use automated systems to access or play, scrape content, attempt to gain unauthorised access, or disrupt another person’s use of the service. You must not publish or transmit material that is unlawful, threatening, misleading, abusive or harmful.

The website may contain links, software or services provided by third parties. We are not responsible for third-party content or services that are outside our reasonable control. You should review any relevant third-party terms before using them. Website content may also be unavailable from time to time because of maintenance, technical faults, telecommunications issues or other events.

We aim to provide accurate and reliable information, but we do not guarantee that the website will always be available, error-free or suitable for every device. To the extent permitted by law, we are not responsible for losses caused by events outside reasonable control, unauthorised access resulting from your failure to protect account details, or your breach of these terms.

5. Privacy, complaints and ending the agreement

Personal information is handled in accordance with the Axecasino Privacy Policy. We may collect and use information needed to operate the account, process transactions, provide customer support, verify identity and meet legal, security and responsible gambling obligations. We may also retain records for appropriate periods where required for operational, legal or regulatory reasons.

If you have a question, notice an incorrect transaction or wish to raise a complaint, use the customer support or contact options displayed on the Axecasino website. Provide enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. We may ask for further details to confirm your identity and investigate the issue.

You may stop using the website and request closure of your account at any time, subject to the completion of outstanding checks or transactions. We may suspend or close an account where there is a breach of these terms, suspected unlawful or fraudulent activity, a responsible gambling concern, a security issue, prolonged inactivity or a legal requirement.

When an account is closed, you must not attempt to create or use another account without permission. Any remaining balance will be dealt with after relevant verification, payment and compliance checks, subject to lawful deductions, unresolved disputes or other applicable conditions. Closing an account does not remove obligations that arose before closure.

These terms are governed by the laws that apply to the relevant service and your use of the website, subject to any mandatory rights or protections available to Australian consumers. Nothing in these terms is intended to exclude, restrict or replace a right or remedy that cannot legally be excluded or restricted. If you have concerns about these terms, please stop using the service and seek independent advice where appropriate.

  • Read the current terms before using the website.
  • Keep your account information accurate and secure.
  • Use responsible gambling tools whenever they may help.
  • Follow all game, payment and promotion requirements.
  • Contact Axecasino through the website if you need assistance or wish to make a complaint.